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Experienced House and Office Manager
I am an excellent commuincator both verbally and written. I am organized and well versed at multi-tasking. I am proficent with most Microsoft Programs. I am always willing to help and learn. I get work done immediatley if possible, so I can be on to the next project. I enjoy people and working with them. I love to plan large and small events events and see them come together. I have developed several office, charting, expense, warning sheets, inspection sheets and personal handbook drafts. I believe in manners and courtesy and that everyone should be treated the same. I am fun and compassinate, but I do understand why rules have to be in place. I am a rule follower. I know there are exceptions at times, however bending or breaking rules is NOT one of my favorite things. I have dealt with group of 200 and a group of 2 in my career and found both rewarding. I am entering the stage in my life that I am capable of moving, and being of service as I answer to my God, my employer and myself.
| Last Resume Update | 16, Thursday 2012 |
| Address | 6350 Eubank Blvd., NE |
| Degree | Some College Coursework Completed |
| Experience | 1+ to 2 Years |
| Category | Default |
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| Phone Number | register to see |
Experience
EMPLOYMENT HISTORY:
March 2011 to May 2012
Bethany House of Northern Virginia/ Live In House Manager
DUTIES to Include:
• Maintained Rules and Safety for Clients in a Domestic Violence Shelter
• Developed a Charting and Room Inspection System to chart notes on client’s daily activities, and record room inspections. Completed company paperwork regarding clients, work orders, shelter needs, incidents, assigned projects, cab vouchers and voucher log.
• Generated a weekly chore list and oversaw the quality and completion by the clients. Kept shelters supplied with cleaning supplies, paper goods and special care needs from the office donation pantry.
• Transported clients from one shelter to another or to other appointments/functions when needed.
• Contact person for: plumbers, pest control, landscapers, volunteers, Fire Marshall (Inspections) and the handyman. Meet with them for all appointments and work needed at both shelters.
• Did deep cleaning for both shelters. Readied rooms for new move in clients.
• Ran a weekly House Meeting. Met with clients regarding their needs and problems within the House.
• Did monthly fire drills.
• Maintained Large Company Storage and in-kind donations.
• Did childcare as needed for group therapy 0-6 and 6-17. Conducted art classes, game nights and projects with the 6-17 year old group.
• Maintained gardening of both yards at each shelter.
• Volunteered for the HELPLINE once a week. Filled in for Administrative Assistant when needed.
• Planned and Organized Holiday Functions for clients.
• Oversaw 2 shelters and the needs of the clients for over 6 months. Did the above mentioned for both emergency shelters.
August 2005 to March 2011
Self Employed E-Bay Sales did very well.
February 2002 to August 2005
Recovery Resources Ltd. / Business Manager:
DUTIES to Include:
Billing, AP, AR, Payroll.
Responsible for typing, heavy filing, billing. Recorded all charges in client’s file in charting format.
Developed supply inventory, control sheets, filing systems, client forms and office forms.
Developed, assembled and distributed Recovery Binders to all clients.
Ordered all office supplies and picked them up. I ran all the errands for the company.
Approved and fulfilled client requests for disbursements from federal money.
Did new client intakes and started a chart for therapists. Faxed monthly progress reports for probation or parole clients.
Attended State Provider Meetings, and was responsible to relay all information to the staff and Clinical Director. Maintained the client appointments and scheduling for 5 therapists.
February 1996-February 2002
Self Employed/ Consulting and E-Bay Retail Sales.
September 1990-February 1996
El Camino Imaging Center/ Lead Front Desk Manager:
DUTIES to Include:
Managed six receptionists/schedulers.
I was the main clerical help for eight doctors. I did typing, filing, educated to take medical orders and patient histories.
I checked patients in and out, dealing with sensitive matters, payment options and insurance filing.
I developed the first front office employee manual. Posted X-rays for physicians.
Served as the evening Technical Aid for the X-ray techs., after my first eight hour shift. I was in charge of Prepping, changing and positioning patients. Took medical histories, and started IVs.
I explained the procedure, developed films, hung films, and returned patients to the lobby.
Took the soiled gowns home, washed, folded and ironed them for use the next day.
Other Employment as Office Personnel:
1986-1989 American Toyota-Switchboard Operator and Secretary for
Sales Staff.
1984-1986 New Mexico Hospital Association
Receptionist/Administrative Assistant.
1980-1984 Dr. Ralph Montoya DDS.
Front Office Manager, Dental Assistant
SKILLS:
Typing, Strong Organizational Skills, Microsoft Word,
Microsoft Excel, Computer and Internet Proficient.
Very strong with Schedule Coordination, Extensive Record Keeping, and do well operating within a designated budget.
Planning and Implementation of Large Social Functions. I am a great planner and do well with execution.
Extensive Travel Planning.
Detail Oriented, Strong Multi-Tasking Skills
I possess excellent phone and Interpersonal Skills.
I am strong leader, but also a team player. I feel no job is big or small for me.
EDUCATION:
High School Diploma Equivalent
College Courses at Central New Mexico Community College
January - March 2006 Kaplan/Dearborn Real Estate Academy: Broker
Basics Class.
CPR and First Aid Certification American Red Cross July 2007.
References
Aleata Dawkins, FAP Manager
Bethany House of Northern Virginia (Direct Supervisor)
(c) 703-801-8581
6121 Lincolina Rd., Alexandria, VA 22312
a_dawkins@verizon.net
(Professional Reference)
Cathy Hassinger, Executive Director
Bethany House of Northern Virginia
(w) 703-658-9500
6121 Lincolina Rd., Alexandria, VA 22312
chassinger@bhnv.org
(Professional Reference)
Wendy Farrell, Friend-10 years
(c) 505-604-0349
Wendyschmitz16@yahoo.com
(Personal Reference)
PLEASE FEEL FREE TO CONTACT ME WITH ANY QUESTIONS OR FURTHER INFORMATION. IF THERE IS A NEED FOR MORE REFERENCES OR A LETTER OF RECOMMENDATION, PLEASE LET ME KNOW AND I WILL FORWARD THEM ASAP.
March 2011 to May 2012
Bethany House of Northern Virginia/ Live In House Manager
DUTIES to Include:
• Maintained Rules and Safety for Clients in a Domestic Violence Shelter
• Developed a Charting and Room Inspection System to chart notes on client’s daily activities, and record room inspections. Completed company paperwork regarding clients, work orders, shelter needs, incidents, assigned projects, cab vouchers and voucher log.
• Generated a weekly chore list and oversaw the quality and completion by the clients. Kept shelters supplied with cleaning supplies, paper goods and special care needs from the office donation pantry.
• Transported clients from one shelter to another or to other appointments/functions when needed.
• Contact person for: plumbers, pest control, landscapers, volunteers, Fire Marshall (Inspections) and the handyman. Meet with them for all appointments and work needed at both shelters.
• Did deep cleaning for both shelters. Readied rooms for new move in clients.
• Ran a weekly House Meeting. Met with clients regarding their needs and problems within the House.
• Did monthly fire drills.
• Maintained Large Company Storage and in-kind donations.
• Did childcare as needed for group therapy 0-6 and 6-17. Conducted art classes, game nights and projects with the 6-17 year old group.
• Maintained gardening of both yards at each shelter.
• Volunteered for the HELPLINE once a week. Filled in for Administrative Assistant when needed.
• Planned and Organized Holiday Functions for clients.
• Oversaw 2 shelters and the needs of the clients for over 6 months. Did the above mentioned for both emergency shelters.
August 2005 to March 2011
Self Employed E-Bay Sales did very well.
February 2002 to August 2005
Recovery Resources Ltd. / Business Manager:
DUTIES to Include:
Billing, AP, AR, Payroll.
Responsible for typing, heavy filing, billing. Recorded all charges in client’s file in charting format.
Developed supply inventory, control sheets, filing systems, client forms and office forms.
Developed, assembled and distributed Recovery Binders to all clients.
Ordered all office supplies and picked them up. I ran all the errands for the company.
Approved and fulfilled client requests for disbursements from federal money.
Did new client intakes and started a chart for therapists. Faxed monthly progress reports for probation or parole clients.
Attended State Provider Meetings, and was responsible to relay all information to the staff and Clinical Director. Maintained the client appointments and scheduling for 5 therapists.
February 1996-February 2002
Self Employed/ Consulting and E-Bay Retail Sales.
September 1990-February 1996
El Camino Imaging Center/ Lead Front Desk Manager:
DUTIES to Include:
Managed six receptionists/schedulers.
I was the main clerical help for eight doctors. I did typing, filing, educated to take medical orders and patient histories.
I checked patients in and out, dealing with sensitive matters, payment options and insurance filing.
I developed the first front office employee manual. Posted X-rays for physicians.
Served as the evening Technical Aid for the X-ray techs., after my first eight hour shift. I was in charge of Prepping, changing and positioning patients. Took medical histories, and started IVs.
I explained the procedure, developed films, hung films, and returned patients to the lobby.
Took the soiled gowns home, washed, folded and ironed them for use the next day.
Other Employment as Office Personnel:
1986-1989 American Toyota-Switchboard Operator and Secretary for
Sales Staff.
1984-1986 New Mexico Hospital Association
Receptionist/Administrative Assistant.
1980-1984 Dr. Ralph Montoya DDS.
Front Office Manager, Dental Assistant
SKILLS:
Typing, Strong Organizational Skills, Microsoft Word,
Microsoft Excel, Computer and Internet Proficient.
Very strong with Schedule Coordination, Extensive Record Keeping, and do well operating within a designated budget.
Planning and Implementation of Large Social Functions. I am a great planner and do well with execution.
Extensive Travel Planning.
Detail Oriented, Strong Multi-Tasking Skills
I possess excellent phone and Interpersonal Skills.
I am strong leader, but also a team player. I feel no job is big or small for me.
EDUCATION:
High School Diploma Equivalent
College Courses at Central New Mexico Community College
January - March 2006 Kaplan/Dearborn Real Estate Academy: Broker
Basics Class.
CPR and First Aid Certification American Red Cross July 2007.
References
Aleata Dawkins, FAP Manager
Bethany House of Northern Virginia (Direct Supervisor)
(c) 703-801-8581
6121 Lincolina Rd., Alexandria, VA 22312
a_dawkins@verizon.net
(Professional Reference)
Cathy Hassinger, Executive Director
Bethany House of Northern Virginia
(w) 703-658-9500
6121 Lincolina Rd., Alexandria, VA 22312
chassinger@bhnv.org
(Professional Reference)
Wendy Farrell, Friend-10 years
(c) 505-604-0349
Wendyschmitz16@yahoo.com
(Personal Reference)
PLEASE FEEL FREE TO CONTACT ME WITH ANY QUESTIONS OR FURTHER INFORMATION. IF THERE IS A NEED FOR MORE REFERENCES OR A LETTER OF RECOMMENDATION, PLEASE LET ME KNOW AND I WILL FORWARD THEM ASAP.
Education
GED 1980 UNM GED Testing
Central New Mexico University 2004
6 credit hours 4.0 GPA Sociology, English 101
Central New Mexico University 2004
6 credit hours 4.0 GPA Sociology, English 101